03/02/2026
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PRIVACY POLICY

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Privacy Policy

SCOOPE respects your privacy. When you visit our website, read our content, listen to our playlists, or place an order, we only process the data needed to deliver our services safely and smoothly. This policy explains what we collect, why, and how you stay in control.

1. Data We Collect

Information you provide

  • Name, email address, and shipping details (for orders or contact).
  • Payment information handled securely by our payment providers (we never see full card or account details).
  • Any messages you send us.

Information collected automatically

Processed through our WordPress setup and Google tools:

  • IP address (anonymised where possible).
  • Browser and device information.
  • Technical logs and page interaction.
  • Anonymised analytics data via Google Analytics 4 (implemented through Site Kit).

We do not use unnecessary tracking technologies.

2. Why We Use This Data

  • To process and deliver your orders (WooCommerce).
  • To operate and secure our website (WordPress + plug‑ins).
  • To improve SCOOPE through anonymised analytics.
  • To respond to your questions.
  • With your consent: to share updates, releases, or new projects.

3. Who We Share Data With

We only share data with partners essential to our services:

Hosting provider

Our EU‑based hosting environment processes technical data such as server logs.

WooCommerce

Used to manage orders and shop functionality.

Payment providers

Depending on your chosen method (e.g., iDEAL, PayPal). They process payment data independently.

Google Analytics (GA4)

Configured with:

  • IP anonymisation
  • Data minimisation
  • No advertising features

Email provider

Messages you send are processed through our email service (Gmail).

These parties process data strictly under the GDPR or their own legal obligations.

4. Cookies

SCOOPE uses:

  • Functional cookies required for the website and shop.
  • Analytical cookies (anonymised, via GA4).
  • No marketing or tracking cookies without your consent.

5. Data Retention

  • Order data: retained as required by law (7 years).
  • Contact and support messages: kept only as long as needed.
  • Analytics data: anonymised and stored for the shortest practical period.
  • Server logs: retained according to hosting policy (typically 30–90 days).

6. Your Rights

You may at any time:

  • access your data,
  • correct or delete it,
  • object to processing,
  • withdraw consent,
  • request data portability,
  • file a complaint with your local data protection authority.

Contact us if you wish to exercise any of these rights.

7. Security

We take appropriate technical and organisational measures, including:

  • secure EU hosting,
  • SSL encryption,
  • limited account access,
  • regular updates of WordPress and plug‑ins.

8. Contact

For privacy questions or requests: info@scoope.nl

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